We offer refunds to customers if they return goods within 14 days of receiving them. You need to contact us by email to inform us that you wish to return the goods including your order number & full details. We will then send an email confirming where the goods are to be sent.
All goods returned must be returned in the original packaging otherwise handling charges may be incurred. Please obtain proof of postage as we cannot accept responsibility for items lost or damaged in transit, this will be the responsibility of the carrier. The products must be returned by post/ carrier at the expense of the purchaser
If the reason for return is because of an error on our behalf or if a product is damaged or defective, then when making a refund, we will credit our delivery charges. The item will not be returned if damaged by the user or due to problems caused by general wear and tear of the item or misuse. Nothing in this Returns Policy affects any statutory rights you may have as a consumer.
If you have not requested a return within 14 days we assume that you intend to keep the purchase. Any refunds made will be using the original payment method unless specified in writing.
Please note: If you have purchased Used equipment our items are second hand therefore they will have some imperfections but will be fit for use. Are goods are of a high quality & can be viewed prior to purchase.